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CERTIFICATION
Standardisation, even though it may be considered
as a constraint, remains necessary for giving
value to the quality of products and the
company in the eyes of its clients. On the
national territory, certification of a product
facilitates the winning of confidence of
the consumers and enables a company to distinguish
itself among its competitors. As for the
foreign markets, the companies are more
and more confronted with technical norms.
Certification is one of the steps by which
a third party gives a written assurance
for the product. This certification is applied
after obtaining results of analyses, checks
and technical audits. This last aims at
giving confidence to the clients and improving
the image of your company.
WHAT IS ISO ?
International Standards Organisation
is the World Federation which was created
in 1947. The development of Standardisation
is the prime objective of ISO. The negotiations
which took place within this organisation
gave birth to norms that are recognised in
a large number of countries. The ISO norms
today cover all the fields, except engineering
and electronics, which belong to the scope
of CEI. The ISO was created with the objective
of creating valid norms on an industrial scale
and applicable at the international level
and create a unique trade and business language.
The ISO maintains working relationship with
National Organisations. Hence, collaboration
between CEN and ISO allows, for instance,
certain norms to be as much recognised on
the territory of EEC as in some third countries
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ISO 9000 : A WORLD
NORM
The International Standards Organisation
today has to its credit 9300 international
norms which are classified into nearly 200
different fields. Although the majority
of the ISO norms are applicable on an international
scale the ISO 9000 norm is recognised throughout
the world for validating quality. The ISO
9000 does not directly concern quality of
products, but it sets up a quality system
in the manufacturing industries or in service
undertakings. Obtaining the ISO 9000 norm
demonstrates to the clients the mastery
achieved in the processes used for manufacturing
products.
The ISO 9000 norms are closely connected
to quality of products, but they certify
only the quality system in a company. This
quality procedure is very much appreciated
in the mutual relationship of companies.
It inspires confidence among trade and business
partners and satisfies the requirements
of orders. The ISO 9000 creates the possibility
of distinguishing oneself in competition
and it facilitates international trade and
exchange. At present, the ISO 9000 is adopted
by 70 countries in the world.
ISO 9001 ensures the quality
of activities ranging from designing to
after-sales service.
The ISO 9002 refers to
the same activities except for the phase
of designing.
The ISO 9003 ensures quality
relating to its control and final testing.
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HOW
TO GO ABOUT THESE? WE CAN HELP!
The normative procedure presumes before
anything else an identification of different
fields of prescriptions which concern the
product and a search for technical norms corresponding
to the targeted markets/contracts. The National
Institution publishes catalogues of norms
and standards which can be consulted and offers
a primary approach to standardisation. After
research for getting information, the next
step consist in studying seriously different
texts and evaluating the project of standardisation.
Then the product is developed as per the norm
or standard defined and then technical modifications
are made in order that the product conforms
to the norms. Finally, the company develops
a file on standardisation and submits its
products to the tests of the controlling institution
in the target country or to a local laboratory
authorised to deliver certificate to the target
country
.As for the quality procedure (ISO 9000),
it is different because the ratification concerns
directly the company in question; it is going
to demonstrate the conformity and mastery
of the quality system in the company. The
company is going to be subjected to an identification
questionnaire which will give rise to an audit
contract.
The certifying institution carries out audit
and sends the report to the company. The file
will then be examined and as per the result
of the audit the certificate will be delivered
to that company
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