POLICIES AND PROCEDURES
CUSTOMER SERVICES
The accuracy and efficiency of your staff is a critical factor in the success of your business. Gathering complete and accurate information at the time the order is taken will promote clean claims, reducing days sales outstanding and increasing cashflow. 12-b Management Consulting's operations audit identifies areas that need improvement and provides specific recommendations that guarantee an efficient paper flow. On-site training on reporting a processing functions as well as on coverage criteria for third-party payers and claims submissions assist in receiving prompt reimbursements

RECRUITMENT
EMPLOYEE SERVICES
INTERIM MANAGEMENT
12-b Management Consulting can assist in hiring and training new employees, and can provide transitional departmental management to most effectively implement the recommendations for billing, accounts receivable and customer service. In cases that require either interim or additional management, 12-b Management has the experience and skill to provide the qualified leadership necessary to turn your home care business around

AUDITS
MANAGEMENT
COLLECTION
Your home care organization depends on timely payment. 12-b Management Consulting performs an accounts receivable audit to evaluate your collection efficiency and billing procedures as well as to evaluate personnel requirements. The expertise of our consultants and their experience with the industry's information processing technology combine to provide a sensible, cost-effective way to reduce accounts receivable and maximize revenues.